Rossmoor Tennis Club

located in Walnut Creek, California

Text Size
Sat, Oct 23, 2021

Notes etc. on how to support the site

Help Editor Box

Type text into the box then format it using the Toolbar items, which have "tool tips", little explanatory boxes that appear when the mouse is over the "tool".

1st Row: Generally, do not change Font family or Font size..Select a style Paragraph, Heading 4 ... never 1, 2. These change styles, colors etc.  Press an icon to:

  • Insert/Edit Links ...  to link to an article, a contact, a menu item, an external web site
  • Insert/Edit Image which can select or upload an image or a file attachment

2nd Row:

  • Bold, Italic etc. including colors, backgrounds,.justification
  • 1,2,3 and _ _ _ are for numbered, unnumbered lists which can be indented to create sub-lists, or out-dented

 First position the cursor in the editor then embed one of: 

  • : to embed another article within this 
  • : include a gallery of pictures in the article in various formats.  Typically multiple pictures from an event. Note: the gallery must be created before the article.
  • : link to an Event on the Calendar
  • : add a link to another Menu item
  • : add a single image  [very obtuse] use the image tool above

Help Media Manager

Cloudaccess provides a simple tutorial on how to use the JCE editor for images

Joomla JCE media

In outline:

  1. Left: Pick a folder for the image or file [left panel]
  2. Either ... Select an existing file from the middle panel in the File Browser ... 
  3. Or .... Upload a new file or image... button on right, then click on the
    • Please follow the naming convention in the folder, especially when they start with a date in the format 20xxMMdd-Name of event
    • then Select the file name
  4. Check the preview image in the right hand panel
  5. Adjust the
    • Dimensions ... 400 px high is good
    • Alignment ... do you want text on left, right,both or none ... i.e. below the image
    • Margin ... space around the image
    • Border ... color
  6. then  the image back into the editor
  7. You can drag select the image and resize it by dragging the sizing handles at the corners

Help Join Us


If you're an existing member, DO NOT attempt to set up a new account.  

If you're unclear how to LOGIN, press the LOGIN button at the top right corner of your screen and read the instructions there.

Help Support

For technical support [of any kind within reason!] with items such as

  • Logins and Passwords
  • eMail
  • Missing information
  • Questions
  • etc. etc.

Please contact the club via email at INFO @

Help Manage Ignite Galleries

Categories are like folders, with pictures stored at the lowest level

  1. Top level Categories are Tournaments, Social, Facilities, History etc. DO NO CHANGE
  2. Lowest level is for an actual event [or collection of pictures to display as a Gallery in an article]
    • Name as YYYY-MM-DD_Event_Name ... e.g. 2014_07_04_July_4th

For New Category [New Gallery] ...

  • Title ... as appropriate for display
  • Profile ... use 01---Inf Thumb Acr w/ LB
  • Parent ... select the appropriate Second Level Category as parent
  • Status ... Published
  • Description[s] ... to display with the Gallery

Users, Groups, Plans and Subscriptions

Users ... Contain basic information such as

  • Name, eMail
  • Address
  • Phone [but NOT cell phone, which is not a basic field in Joomla]!

User Groups ... controls who can view and access different parts of the site.

  • Users can belong to one or more groups
  • Some fundamental groups
    • Public ... all users
    • Guest ... only those users who have not yet logged in
  • The following groups are only applicable once some has logged in
    • Registered .. once they have logged in
      • Author can write articles that are submitted for Edit and Publish
        • Editor can edit other peoples articles
          • Publisher can publish articles
    • Tennis ... those who have an active subscription to RTC
      • Ball Machine 
    • Board
      • Board Membership ... extra rights to administer users
  • Set the Viewing Level for a new article 

Plans ... details about something someone can Subscribe to.  At the moment, this includes

  • 2019 Tennis
  • 2019 Tennis + Ball Machine
  • Includes all the pricing details, valid dates etc.
  • Custom fields associated with the plan such as Cell phone and whether they are willing to Volunteer
  • Also has
    • "rules" so that when someone subscribes to a plan, they automatically get added to a user group ... e.g. Tennis, and added to a List for Newsletters
    • email messages welcoming to the group, reminders etc.

Subscription ... about a user who has subscribed to a Plan

  • Start, end dates etc.
  • Active, Pending [not yet paid up, approved] etc.
  • Join Us! to go online to Subscribe
  • see Subscription Management to change these
    • Filter then Export subscriptions to Excel to get all the details

List ... a mailing list to send Newsletters out to

Support, Login, Logout

Please contact the club via email at INFO @ for support with technical items such as Logins and Passwords, eMail, Missing information, Questions, Ideas, etc. etc.


You may use this page to either log into or log out of the website.    When you've successfully logged in, a "Hi (Your Name)" message and a "Logout" button will be displayed the upper right corner of the website and will remain there for the remainder of your session. You can log out from anywhere at any time.

The Club, the web site, does not know your password. The site simply knows how to prove whether the password you enter is valid ... so if you've forgotten it, you will have to go thru the next step, even if we force the website to reset your password. [This is best practice so that it is impossible to hack a site and find the passwords. They are simply not stored on the site, they're not even there!]

If you've forgotten your username or password, or you just don't know them:

  • You've got two options, "Forgot your username", "Forgot your password". They are immediately under the Log In button above. If you don't know either, start with "Forgot your username". 
  • Both will result in the 'website' sending an email to the email address we have on file for you.  Those emails will contain the information necessary for you to again log into the website.

If you joined the Club online using Member>>Join Us!

  • You are set, you created your own username, password, email and profile when you joined.
  • The Membership Director will approve you once he/she receives your check.  You will be notified by email and can then Login

If you have joined using a PAPER form and are yet to LOGIN for the first time:

  • The Club assigns each member a (display) name, username using your email, but no password (see above and below)
  • (display) name is the member's full first name, then a space, then the member's full last name (that was used when joining the club). e.g. Jonathan Edwards   e.g. Gail Liu  e.g. Al Lee
  • username --- this is initially made up from your first initial and up to five letters from your last name (that was used when joining the club). e.g. jedwar   e.g. gliu   e.g. alee
  • This depends on the email address you provided when joining the club.  
    • (( PLEASE... do not change this email address using this login process.   If you have changed your email provider and have obtained a new email address, please contact the RTC Webmaster or any board member to allow your new email address to be changed internally. ))

To log in for the FIRST TIME, please select LOGIN and FORGOT YOUR PASSWORD

  • Select Login at the top of this page and the Forgot your password just below the Log in button and follow the instructions. 
  • You will be emailed a verification code, and a reset link, so your email address must be correct
  • Select the "Reset Link" in the email and you will be required to also provide a valid username -- see above
  • As soon as you log in successfully for the first time, you will be required to change your PASSWORD to one that is easy for you to remember.   You won't be able to navigate away from the page until you have entered and confirmed a new password.
  • At this time, you may NOT YET change your USERNAME; you will be able to do so in the next step.

After your second Login you can change your USERNAME to something easier to remember.

  • A "View Profile" link will appear just under your "Hi (Your Name)" greeting and just above the "Log out" button.   This will take you to an "Edit Profile" dialog.   It's here that you can now change your username.
  • It is recommended that when changing your username, you make it something easy and memorable, but not obvious to someone else.  Breaking both a username and password is doubly difficult,
  • As before, PLEASE do not change this email address using this login "Edit Profile" dialog.   If you have changed your email provider and have a new email address, please contact the RTC Webmaster or any board member to allow the change to be made internally.

Phone Shortcut for RTC

Want a shortcut to on your phone's home screen?

So here's how to do it on an iPhone or an Android.  It also works on tablets, iPads, etc.

Read more ...


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